Online Banking

MemberDirect® Online Access. Allows owners instant access to their accounts anytime, anywhere.

  • Available on personal accounts
  • Convenient, internet access at home or office
  • 24-hour access, 7 days a week
  • Quick, Easy - arrange by phone
  • Obtain information and complete transactions even when branch is closed
  • Secure with PAC and high level of encryption
  • Technical support line 1-888-CREDIT-U

What if you only had time to do your banking at night?

Not a problem. You can check your account balances, pay bills, transfer funds and more – any time, from anywhere – with online banking. Enjoy the convenience of 24/7 access to your personal or business accounts.


  • View account balances
  • Pay and manage bills
  • Set up scheduled bill payments
  • Transfer money between accounts
  • Transfer funds to another financial institution through Hyper-Wallet or Interact® e-Transfer
  • Stop payments
  • View credit union MasterCard® account balances
  • Send an Interac® e-Transfer
  • Find a branch
  • Find an ATM
  • Apply for a loan
  • View up to date rates
  • Order cheques
  • Change contact information
  • Change personal access code
  • Open a new account
  • Check investments
  • View and print e-Statements (History goes back to March 2011)
  • View your cheques on e-Statements (History goes back to April 2012)
  • View and print e-Documents (T5's, RRSP receipts, Term Deposit Renewal Notices (include RRSP and RIF), T4RSP, T4RIF)

Security Features.

  • Multiple logins: You will be required to log in to your credit union MasterCard® and wealth management partner (Credential® Financial Strategies) accounts using unique usernames and passwords. This added layer of security ensures your money is safe.
  • Security precautions: Public Service Credit Union takes many precautions to protect your online banking environment and ensure your information is safe. Our online banking service is secured with commercial site security encryption. If you have an older browser that only supports ‘weaker’ encryption, you will need to upgrade your browser before using our online banking service.
  • Time-out: To protect your information, your online banking session will end automatically if there has been no activity for 15 minutes.

Set up is easy: Contact our credit union and we can assist you with registering. There is no need to download or install any application.

How do you check your account when you’re miles from a computer?

Simple. With mobile banking, all the key functions of our online banking service are in the palm of your hand. Click here to learn more.

Online Banking 101

1) Login Layout

2) Account Activity

3) Add a Payee

4) Pay a Bill

5) Add a Recipient

6) Send eTransfer

7) Setup CRA